Privacy Policy
Last updated: November 11, 2026
Who I Am
This website, jasonshipmanlmt.com, is operated by Jason Shipman, LMT, a licensed massage therapist offering mobile massage therapy services throughout the Greater Houston, Texas area.
I respect your privacy and understand that people may share personal information when asking questions about massage therapy or scheduling appointments. This policy explains what information may be collected, how it is used, and how you can contact me with privacy-related questions.
Information You Choose to Share
When you contact me by phone, text message, or email, you may provide information such as your name, telephone number, email address, appointment preferences, service location, and questions about massage therapy.
You may also choose to describe discomfort, physical limitations, pregnancy-related considerations, or other information relevant to your massage appointment. I use the information you provide to respond to your questions, discuss your needs, and help arrange an appropriate session.
Please avoid sending detailed medical records or other highly sensitive information through ordinary text messages or email. These communication methods may not provide the same protections as a dedicated secure healthcare portal.
Information Collected When You Visit the Website
Like many websites, this site relies on hosting, security, and website software that may process certain technical information when you visit. This can include your IP address, browser and device information, pages requested, dates and times of visits, and information used to identify errors or potentially harmful activity.
Website hosting and security services, including Hostinger and website security software, may process technical information such as IP addresses, browser information, requested pages, and access attempts. This information is used to support website operation, investigate errors, and help protect against unauthorized access or harmful activity.
Cookies and Website Functionality
This website may use cookies or similar technologies to support essential website functions, security, and administration. WordPress uses cookies for authorized administrative logins, and certain website security tools may also use cookies or process technical information.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.
Public Comments
This website does not offer public comments on articles or pages. Visitors who wish to ask questions or discuss massage therapy services can contact me directly using the contact information provided on the website.
How Your Information Is Used
Information collected through website visits or communications may be used to:
- Respond to questions and appointment requests.
- Coordinate scheduling, service locations, and session preferences.
- Provide and manage massage therapy services.
- Maintain appropriate business records.
- Protect the website against misuse and security threats.
- Meet applicable legal or recordkeeping obligations.
Information shared when contacting me is used in connection with the reason you contacted me and the operation of my business.
Service Providers and External Websites
This website is built with WordPress and hosted through Hostinger. Hosting, security, and communication service providers may process information as necessary to operate the website and support communications.
Some pages link to external websites, such as photography sources, educational resources, and review platforms. Articles may also contain embedded videos hosted by third parties, including YouTube. Visiting these external websites or loading embedded content may allow those providers to collect information according to their own privacy policies.
I encourage you to review the privacy practices of those services. I do not control the privacy policies or data practices of external websites.
Payment Processing
I use Square to process credit and debit card payments and, when appropriate, send invoices or collect deposits for massage appointments and events. Square may collect and process payment information, contact details, and transaction information as needed to provide its services.
I do not personally keep customers' full credit card numbers on file. Payment information processed through Square is handled according to Square's security procedures and privacy practices.
You can learn more by reviewing Square's Privacy Notice.
How Long Information Is Kept
I maintain client records, including the dates and types of massage therapy services provided and related billing information, for at least two years as required by Texas massage therapy regulations. Other information may be kept for as long as reasonably necessary to respond to questions, coordinate appointments, provide services, maintain business records, resolve disputes, and meet applicable legal obligations.
How long information is retained depends on what it is and why it was collected. If you have questions about information you've shared or would like to request its deletion, please contact me. Some records may need to be retained to comply with legal or professional requirements.
Protecting Your Information
I take reasonable steps to protect information used in operating the website and communicating with clients. However, no website, email system, or electronic communication method can be guaranteed completely secure.
If you have a privacy concern about information you have shared, please contact me directly.
Access to Your Massage Records
If you've received massage therapy from me and would like a copy of your client records, please call or text me at 832-294-9640. Let me know your name and that you're requesting your massage records, but please avoid sending sensitive medical information in your initial message.
I'll explain the next steps, including how to verify your identity and arrange for your records to be provided securely. If you're requesting records on someone else's behalf, I may need documentation confirming that you're authorized to receive them. Requests will be handled in accordance with applicable Texas law.
Texas Privacy Rights and Complaints
Texas law provides certain rights regarding privacy of and access to health care records (Texas Health & Safety Code, Chapter 181, Medical Records Privacy).
To file a consumer complaint alleging a violation of your privacy rights regarding protected health information, contact the Texas Office of the Attorney General, Consumer Protection Division.
Report suspected violations of statutes or rules enforced by the Texas Department of Licensing and Regulation by contacting the Department or calling (800) 803-9202.
Your Privacy Questions and Requests
You may contact me to ask about personal information you have provided, request a correction, or request deletion when permitted by applicable law and recordkeeping requirements.
I will review privacy requests and respond as appropriate under the circumstances and applicable law.
Children's Privacy
This website provides general information about massage therapy and is not directed toward children under 13. It is not intended to solicit personal information directly from children.
If you believe a child has provided personal information through this website without appropriate authorization, please contact me.
Changes to This Policy
I may update this policy to reflect changes in website functionality, business practices, or applicable requirements. When the policy changes, the updated version and revision date will be posted on this page.
Contact Information
Jason Shipman, LMT
Greater Houston, Texas
Website: https://jasonshipmanlmt.com
Phone or Text: 832-294-9640
For questions about this Privacy Policy or information you have provided, please contact me using the telephone number above.